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Client Services Professional
Adelaide, SA

We are seeking a permanent full time Client Services Professional who is keen to join our fun and friendly CS team that's passionate about high quality customer service!

 

About us:

Leading global companies continue to choose Rapid Global to support/manage their compliance, safety and risk management processes with their staff, contractors and site visitors. Our fully integrated and modular workforce management software supports a culture of safety and compliance in companies across Australia and internationally.

 

We have an amazing, diverse team at Rapid, who are dynamic and passionate about what we do and why we are here. Our team do an incredible job of supporting and learning from each other and we have a keen focus on providing development and training opportunities. We know that without our software superheroes, we would not be the successful company we are today!

 

Your focus will be effectively resolving customer enquiries, troubleshooting problems and educating customers on our products.  

 

To be successful, you’ll have: 

  • Solid customer service experience
  • Excellent communication skills (verbal and written)
  • Can build rapport quickly with a firm, engaging and respectful telephone manner
  • Can work in a high-pace environment and demonstrate solid computer literacy
  • Exceptional problem-solving skills
  • Enthusiasm and ability to learn complex products and systems
  • Flexibility to work within our core business hours on a permanent full time basis
  • Currently have or are willing to apply for a police clearance 

What we can provide for you: 

  • We understand that career development and advancement is essential.  At Rapid we have development programs designed to upskill, strengthen and engage you. Opportunities for development and pathways include Projects, Sales, Administration, Testing and Development
  • On the job training is provided
  • Reward and recognition program
  • Dress code - smart casual / dress for your day
  • Amazing, city location with state-of-the-art facilities
  • Fully equipped, large break out zone with milk, tea, biscuits, coffee & fruit as well as an outdoor balcony, chill out areas and a table tennis table!
  • Fun events such as coffee carts, STEPtember, and after-work drinks

If this sounds like the next step for you, then apply now with your resume and cover letter.

 

Only shortlisted candidates will be contacted.

We look forward to hearing from you!

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