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Client Services Professional
Adelaide, 5000

We are currently looking for passionate, motivated and hardworking employees to be the newest additions to our ever growing Client Services team!  You'll be the first point of call for our customers about all things Rapid Global.


TIP: You don't need to be a tech guru to do this job - you'll get all the training you need from our awesome team, who will teach you everything before you hit the ground running.


What we are looking for?

Rapid Global is looking for fulltime and casual applicants who have had previous customer service experience (phone, email or face to face) and also have an interest in technology. You should be flexible and able to work between Monday- Friday between the hours of 8:00am 5:30pm. Casual applicants should be available to work after hours and on weekends.


You will also need great communication skills ( written and oral) not to mention be able to work with a sense of urgency. We are passionate about delighting our clients in everything and developing the little habits that lead to excellent quality, delivery and service.


An intermediate level of knowledge about the Microsoft Suite and computer literacy is needed. While not mandatory, having some knowledge about Work Health and Safety would be great!


What the position involves:

A typical day in the Client Services team is spending time on the phone and responding to emails. You’ll be assisting customers and end users in navigating our software or those wanting to know more about Rapid Global, while being surrounded by a supportive and helpful team. There is ongoing training as well as coaching and support.


Just a little about Rapid Global, because we know you'll look us up!

Rapid Global is the trusted software provider for organisations seeking to streamline their workforce management process. Since 2001 we have been empowering businesses to streamline their compliance processes and have greater control of their workforce safety. With innovation at the forefront of what we do, Rapid Global has grown into an internationally recognised company.


Come and be a part of the Rapid Team!


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